Post by: Reverenddel
She's right!
In the past month, I've been confronted with 3 angry people who for no reason were outrageously hostile. Being calm, saying nothing, and just having them realize "Dude hasn't said a peep, he's just standing there.... (expletive) I'm in a bad situation."
All three walked away, mumbling, thinking they got the better of an old fat man....
But the difference is that it DIFFUSED the situation, and made them less focused on what made them angry, and more focused on ...
She's right!
In the past month, I've been confronted with 3 angry people who for no reason were outrageously hostile. Being calm, saying nothing, and just having them realize "Dude hasn't said a peep, he's just standing there.... (expletive) I'm in a bad situation."
All three walked away, mumbling, thinking they got the better of an old fat man....
But the difference is that it DIFFUSED the situation, and made them less focused on what made them angry, and more focused on ...